Support

The image shows a distorted or warped black and white striped pattern, with the lines bending and twisting in a wave-like manner.

Looking for support guides & tutorials? You can visit the Help Center.

We are here to help.

If you need assistance, would like to submit a feature request or report a bug, please use the form below and a member of our team will be in touch.

Name

First Name

Last Name

SquareKicker Account Email (If available)

Topic

Squarespace Built-In Domain URL:

Website Password:

If your site is not published, please provide the site password for us to view it. (This can be set in SQSP Settings > Site Availability.)

Screen Recording Link (optional):

A screen recording can be very helpful. We recommend recording a Loom video and sharing the link below. Record a loom.com video to help with your issue

How can we help?

Please be as detailed as you can. If you're experiencing a complex design issue inside Squarespace (rather than an account/subscription issue), SquareKicker can help faster with contributor access. If you feel comfortable doing this, you can: Navigate to Squarespace Settings ⚙️ > Select 'Permissions & Ownership' > Select 'Invite Contributor' > Enter support@squarekicker.com and toggle on Administrator > Click 'Invite'. With this access, we can look behind the scenes to pinpoint the issue's cause.